Jonathan D. Spiliotopoulos

Jonathan is an award-winning graphic designer, website developer, marketing strategist, presenter, and teacher. He is responsible for the creation and management of numerous successful brands over a career spanning more than 20 years.

Sad depressed alcoholic businessman on his 40s with loose necktie looking wasted and drunk drinking whiskey and smoking at home living room couch in alcoholism problem and alcohol addiction

The Norberto Effect

At the beginning of my career I earned some extra cash working for a telemarketing agency. I was a polite, well-spoken, accomplished young man, and closed roughly a full quarter of my calls. The only person with better numbers — by an incredible margin — was Norberto, a barely functioning heroin addict whose spoken English was severely broken, and whose reading skills were almost nonexistent.